You know that good customer service is an important part of doing business. Follow-up after the sale is one of the ways you can make customers feel special and confirm that they made the right choice by choosing to buy from you. Whether their purchase was large or small, a heartfelt “Thank You” will go a long way in creating a long term relationship with your customers, and repeat business or referrals as well.
- How to give customers a real “Thank You” and why it’s important
- How to add personality to the emails you send to customers
- How the content you create can help your customers succeed
We’re really happy to have Help Scout contribute to the Sales Guide because their philosophy on customer service is so similar to ours. We’d love to hear what you think of “Creating “WOW” Experiences After the Sale is Made” and whether it was helpful for you.
Help Scout also has a great blog where you can learn even more about how to give your customers the best experience ever!