Disqus is the leading discussion software on the web. If you have a blog or a website where you take comments, Disqus can help you manage all the discussions that take place. And now, by integrating Disqus with your small business CRM, you can stay engaged with the people behind the conversations. Our Disqus integration makes it possible.
Get to Know Your Commenters
It’s great when you get a comment on your site. It means someone is paying attention and wants to engage with you. But what do you know about that commenter? And what follow up do you want to make, other than commenting back?
By bringing commenters to your CRM, you can match them up with other information you know about them and you can plan the next steps of the relationship.
Import Disqus Users to Build Context
Our Disqus integration includes easy import so you can add Disqus users who leave comments on your site right to Batchbook. We offer filters so you can bring in just your top commenters, which you can set to be the most active Disqus users or the most liked across the entire Disqus universe.
Once you have them in Batchbook, you can build out their profile a little more. You can save their comments on your site as communications or assign To-Dos to the rest of the team for more in depth follow up. You may also have some contact info already in Batchbook. If so, you can merge the records together for one complete contact history.
See Recent Comments Inside Your CRM
When you import a Disqus user from your blog, you will get a special widget which will always show their 5 most recent comments on any Disqus forum. This can give you a lot of context about your contact, and provide ideas for how to reach out. You can also get a sense of what other blogs your customers are reading and check them out for yourself. Perhaps there are advertising or guest posting opportunities that you can pursue.
Of course, you can turn any of the recent comments into To-Dos or communications. We are all about helping you take action and organizing your conversation histories (no matter where those conversations take place). Think about it, you can now get your emails back and forth with a contact, notes from meetings and phone calls, saved tweets or Facebook posts via HootSuite, and blog comments via the Disqus integration all in one conversation stream!
The Disqus Integration Helps You Build Community
As a CRM for small business, Batchbook is all about helping you cut through the noise and focus on your most important contacts. Our integration with Disqus is a great example of this. You can use it to discover influential contacts, those who are well liked or very active as commenters on blogs. These are good contacts to build relationships with. They can be the cornerstones of a strong social community for your business.
With this integration, you can not only engage with those people who leave a comment, you can see other information as well, like if they are active on Twitter or if they are current customers. You can get a fuller picture and build a long lasting relationship with the contacts who want to engage with you!
Find out more about the integration. You can add the integration to your Batchbook account by logging in, clicking your name at the top left, and then choosing Integrations.