Freshdesk offers a refreshing approach to helpdesk software, with all of the tools you need to keep both your customers and your customer service team happy. With their new integration with Batchbook, you can pull up pertinent contact details from your CRM without ever having to leave your helpdesk software.
Here’s what you can accomplish
- Display Batchbook customer details Freshdesk Contacts and Tickets pages
- Search for Batchbook contacts by email address
- Update and add Batchbook contacts right in Freshdesk