New Version, New Pricing!
We now offer unlimited users on all of the paid Batchbook plans.
With the release of the new Batchbook we are introducing a new price structure. We have long felt that the best way for a business to succeed is by involving the entire team in customer relationships, which means getting everyone in on the CRM action. To help our customers do this, we are excited to now be able to support an unlimited number of users on all of the paid Batchbook plans.
Why Unlimited Users?
Everyone from the sales rep to the receptionist
to the accountant has important information
about your customers.
The relationship between a small business and its customers is a tricky thing. Small businesses thrive on the personal connection with their customers, and in turn customers come to expect an intimate relationship with their local business. But how do you ensure that everyone in your business can continue the conversation, even as you grow and the team evolves?
You must create a culture of sharing information about the continually evolving relationship you have with each of your customers. Everyone from the sales rep to the receptionist to the accountant has important information about your customers. If your entire team can effortlessly update their part of the conversation, your business will have a much stronger relationship with that customer.
Relationship Based Pricing
Our pricing goes up as your number of customers goes up, not as your efforts to serve them does.
Rather than charge our customers based on the number of team members you have accessing your Batchbook account (and thus discouraging the most comprehensive record of the relationship), we are now basing the monthly subscription fee on the number of contacts you have active in your Batchbook account. In other words, you are paying by the number of good relationships, not by the number of people on your team. Our pricing goes up as your number of customers goes up, not as your efforts to serve them does.
And by relationships, we mean real customer relationships. Batchbook is where you should keep track of the ongoing conversations with your customers, not every e-mail address you’ve ever collected. We are giving you more and more tools to help you identify the important relationships, stay engaged with the most active customers, and keep your team focused on the right priorities. Leave your newsletter lists in your e-mail marketing software and bring in only those contacts who are actively engaging with you. This is how to grow your small business.
Over 80% of our existing users fall into the same or a less expensive plan when based on their existing number of contacts.
We know this change will effect a number of our customers who are migrating over from the old Batchbook system into the new one. We have based the new rates on the existing Batchbook user account usage. Over 80% of our existing users fall into the same or a less expensive plan when based on their existing number of contacts. For all customers migrating over, we will be grandfathering you into your existing price plan for one year from the day you migrate into the new Batchbook, so even if you are among the few who would see a price increase, it will be delayed one year. If you are eligible for a lower plan you will have the option to choose it when you migrate.
Tell Us What You Think
We are excited for this change, as we feel it better reflects our commitment to provide small businesses with the right tools to build deeper, more engaged relationships with their customers. If you have any questions or comments please add them below or send us an e-mail at firstname.lastname@example.org.