New Sales Tools in Batchbook: Easy Customization and Fully Mobile

Knowledge is power. Knowledge of your customer. Knowledge of their needs. Knowledge of their habits and desires and beliefs. As important as building the right widget or service to meet their needs, is building the right process for finding those who will benefit from your product and selling it to them.

Today we are releasing a new set of sales tools in Batchbook to help you better develop and manage the right sales process for your business. We’ve made it super simple to create a process for turning your interested visitors into paying customers and long term champions.

The new deals tab in Batchbook will let you:

  • Easily work through your sales process – Easily sort deals based on assignments. Quickly preview action needed, contact your customer and update the deal stage from one screen.
  • Customize your sales stages – Create your own custom deals stages based on the steps involved in marketing and selling your product or service to your customers. Update that process as you learn more about what is working and what isn’t.
  • Categorize different deal types – Create your own categories for the different services you offer, versions of your product or distribution channels. No matter what you are selling and who you are selling it to, you can easily set up different strategies that will work for you.
  • Create your own territories – Create your own territories and track all deals based on those areas. Whether you distribute opportunities to your sales team based on locations, or just need to track different currencies across your sales region, you can use custom territories to track locations that make sense to you.
  • Manage sales from your phone – The new deals tab is designed for mobile first. All features available in the web version are also available across all smartphones including searching, viewing, updating, quick calling and mapping customer locations.
  • Involve everyone at your company in the sales process. The owner, partners, business development, front desk, support team. Everyone is part of the customer conversations, so make sure everyone is sharing their conversations and notes in Batchbook. Unlimited users means everyone can be involved for the same low price.

Get a Glimpse of the New Sales Tools

As with the rest of Batchbook, we have made the new Deals feature extremely customizable. Creating the right process for yourself and your team is a very important and an ongoing process. Below are a few screenshots of the easy customization and deal flow in the new Batchbook Deals feature.

Create as many deal stages as your company uses. You can also create custom deal categories and territories to help you keep track of different deals. 

See a quick summary of all deals within a certain stage of your process and how much all deals within a stage are worth.

Fully Mobile

You know the person buying what you are selling is making their decisions on their own time. So you need all of the information around that sale available to you at any time and from anywhere. The new deals tab was designed for mobile first, so you have full access to all deal information including close date, amount involved, status and full contact information. And you can update any information when on the road, at a customer’s office or when you get an e-mail out on the soccer field.

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The deal detail and contact preview views look great and are fully functional on your smartphone.

New Layout

You may notice that the new deals feature is using a slightly different layout than the other areas of the Batchbook application. We’ve specifically designed this multi-panel display to allow you to search across different segments of your deals while drilling down and getting the detailed contact information you need to make progress in your sales efforts. We’d love to hear from you what you think of this design.

Selling Sales

Buying shiny new things is one of the most enjoyable activities you can engage in, and selling should be the same. You are giving a customer, probably someone who has many of the same interests and desires as you, the opportunity to experience the excitement of buying your shiny new thing. And you are starting a relationship with someone who values the thing you have spent so much time, sweat and tears building. This is the start of something good!

Our new sales management features will help you and your team see great results from your sales efforts. Please let us know what you think and what we can do to keep making it better.

  • http://www.swiftkickonline.com/ Tom Krieglstein

    Deals has been one section that has been holding me back from switching from the old BB to the new one. How does this compare to the old one? Specifically around being able to set up a series of tasks with a task template for when a Deal is created?

    • batchblog

      Hello Tom,

      Thank you for writing in, we are excited for the new Deals feature too! At this time we are still not able to migrate deals from the classic version to the new version. This is something that we are working on as we know it’s important to our classic customers. We also do not have templates yet but this too is something that we have on our radar.
      If there is something else that we can help you with please don’t hesitate to ask.
      Have a nice evening,
      Jillian Krause
      help@batchblue.com
      BatchBlue Software

      Auto-sync Batchbook contacts over to ActiveCampaign and keep your contacts up to date! Learn more: http://batchbook.com/blog/active-campaign-crm-integration/

      • Eileen C

        We have also been waiting for deals to be enabled before we switch over to the new BB. I hope that you will add a way to migrate deals from the classic version soon, since this is critical to us.

  • Tony

    Thanks for introducing this into the new BB.

    First off, I do like the interface. Somebody has done a great job on the UX. It’s simple, clear, the filters work well and the sequentially stacking panes are a really nice touch.

    But here’s the problem for me after my short trial – the information is siloed within Deals.

    There doesn’t seem to be any way to extract the information or produce a report. If you’re a one man band it’s fine, but we couldn’t use it to take a status report into a meeting, so if we can’t share the information easily it’s hard to see the point of using it instead of something simpler like a shared Google spreadsheet.

    As problematic is the lack of search integration. For example, a simple requirement might be to search for deals for companies with a certain tag or combined field, say “architects”. Fields outside Deals can’t be searched inside deals, and visa-versa.

    Whilst the data remains siloed it feels of limited use for a firm with more than a small handful of deals which can be read easily on screen.

    I hope the above is constructive. On the upside, it does feel like it could develop into something really useful but there are a lot of glaring holes in it at the moment – it feels a bit beta!

    • batchblog

      Hi Tony! Nice to hear from you. Glad to hear you’re enjoying the new design as well! Yes, reporting/searching across the record types is definitely something we’re exploring. Thanks for the feedback. Do keep it coming as we’re really interested in what is and isn’t working for folks. Thanks again! Mel

  • nordicmarketing

    I love this new layout! Any plans to change the rest of Batchbook design too?! :)
    Would be really cool…
    Regards from Germany, Jan

    • batchblog

      Hi Jan,
      So glad to hear you’re liking the new UI. Thanks for sharing your feedback! It’s definitely on our minds but we’re waiting to hear if folks are feeling the same way we do about it. Thanks again!

  • http://BatchBlue.com Pamela O’Hara

    Hi all – thanks so much for all of the great feedback and encouragement. As Tony suggests, this is the first of what will be an ongoing series of releases of functionality in the new Deals tab. So please do keep sharing your thoughts and +1s on how these tools are working for you so we can keeping making it better.