BatchBox email forwarding is one of my favorite feature of BatchBook. Every BatchBook user gets their own BatchBox address. You can use that address to forward (or BCC) email messages into BatchBook. We’ll handle the trouble of creating a communication, attaching it to the proper contacts, and retaining attachments.
On any contact page in BatchBook, email addresses (of course) are hyperlinked so that clicking on them opens a new message in your email application. Forum user Dean made the awesome suggestion that we automatically BCC those messages to the BatchBox address. He got an Our Users are So Smart post for that.
Some of our savvy forum users are Gmail users. So, they used a Firefox add-on to make all email links open in Gmail. Only problem is Gmail was dropping the “+” sign that’s in every BatchBox email address. That’s no fun. We were kind of stumped, though.
But forum user Marty wrote in with this suggestion:
… I know at least Firefox can be set-up to use gmail, and there are some scripts out there like Greasemonkey that allow me to make all my mailto links go through gmail, but I use several computers, sometimes a shared or public one or a friend’s which I could not do any of this to.
But I just found out that all these scripts do is re-write the ‘mailto’ link to something like this:
“https://mail.google.com/mail/?view=cm&fs=1&tf=1&source=mailto&to=PUT TO ADDRESS HERE&bcc=PUT BATCHBOOK BCC ADDRESS HERE”
It would be amazing if you could provide an option for each account to make all their links use gmail (or other webmail services). By selecting options, like ‘Use Your Desktop Email’, ‘Use Gmail’, ‘Use Webmail Service X’, etc. the mailto links would be re-written to cater to our email service. …
So, Sean put the change in and it was live about a day later. If you’re a GMail user, just head over to your account settings. In the BatchBox section, there’s a checkbox to convert all emails to GMail friendly links. Then, every time you click on an email address within BatchBook, it will open a new Gmail window and automatically put your BatchBox address in the BCC.
Thanks so much Marty!