I am sorry to report that we are removing the LinkedIn integration from both the classic and new versions of Batchbook. We are customers and big fans of the LinkedIn service ourselves. It was the first social integration that we implemented in the new Batchbook, and we know it is a valuable resource for our customers.
When we initially launched the integration we were in compliance with the LinkedIn API Terms of Service. But we learned that LinkedIn changed those terms as it applies to all CRM usage, and as a result of their changes we are no longer in compliance. We are reaching out to their developer support team to understand our options. In the mean time, we are removing the integration from our application.
We are disappointed by this change on their side, but do understand these decisions must be made based on their own business strategies and roadmap. We hope that we are able to reach an agreement with LinkedIn that will benefit our many shared customers.
Please let us know if you have any questions on this change or have suggestions on how we can continue to make Batchbook’s social integrations useful to our customers.