No man is an island,
Entire of itself,
Every man is a piece of the continent,
A part of the main.
~ John Donne
To paraphrase John Donne, we are all in this together. Building a business is a team effort. It starts the day the entrepreneurial lightbulb goes off and you need someone to bounce ideas off, until the day you need to hire an HR manager because you have so many people involved in helping you build your small business. Three years ago when we launched the new version of Batchbook we reorganized our pricing structure around this concept of team involvement in customer relationships and offered unlimited users in all of our plans. We call it relationship based pricing and feel that it better reflects our focus as a small business crm on the quality of relationships your team is building, not on the number of sales folks you have on payroll.
Over the past three years we’ve seen the average number of users in Batchbook accounts more than triple. In our most recent customer survey we learned that 60% of respondents use Batchbook primarily to, “organize all my data in one place and share it with a team”. This team sharing is what a CRM for small business should encourage. We are thrilled to see it is resonating with our customers and continue to support this group effort with our unlimited users pricing plans.
The New Price Point
But we also heard from a group of new customers that unlimited users at $55/month is just not affordable when first starting out. So starting this week we have launched a new Start-up pricing plan that includes 2 users and 5,000 contacts for $33/month paid annually or $39/month paid monthly.
Why 2 users in the entry plan? Even when first starting out, you need help. Whether it is a finance person, a creative person, a marketing person or just a phone answerer, you need someone, and eventually a team of someones to help get your business off the ground. You need a sidekick, a yin to your yang, whatever you call them, just don’t go it alone. And if you want your business to grow, you need to all be openly sharing this information in your customer database so that all team members stay on the same page.
Available to Existing Customers
This new pricing plan is available to any eligible customers. If you have 2 or less users and under 5,000 contacts (we only count people records, company records are freebies) you have the option to downgrade to this plan under Settings > Plan > View More Plans.
If you have any questions or need help, just reach out to firstname.lastname@example.org and we are happy to get you on the right plan. Please let us know what else we can do to help your team stay connected in Batchbook.