Batchbook Press Kit

If you are writing about Batchbook, we can provide you with more information or interviews at your request. We can also put you in touch with Batchbook customers for their comments.

What is Batchbook?

Batchbook is CRM software designed for small businesses and organizations. We provide an affordable, cloud-accessible solution that is easy to adopt as an individual or a team. Our feature set includes full contact details management, social integration, To-Do List, advanced searching, list building and reporting.

Batchbook Company History

Batchbook builds software that helps small businesses be awesome. The company was founded in 2006 and is headquartered in Providence, Rhode Island. Our first product, also called Batchbook, was launched in Fall of 2007 at DEMO, the premiere conference for emerging and innovative technology. Batchbook is cloud-based, social friendly, customer relationship software for small businesses.

At Batchbook, we are passionate about small business and the role they can play in changing the world. Our mission is to provide powerful tools designed and priced specifically for small business. Our products enable customers to organize their businesses so they have more time to live their lives.

In early 2009, Batchbook founded The Small Business Web, a movement to bring together like-minded, customer-obsessed software companies to integrate their respective products and make life easier for small businesses. What began as a five company collaboration (Batchbook, FreshBooks, MailChimp, ShoeBoxed and Outright) grew to over 70 companies in one year and was described by Businessweek as "a fundamentally different way of doing business".

Batchbook is a people-first company. We have assembled a diverse and passionate team of individuals to help us build, and just as importantly, support our product. We place high-value on customer service and the importance of human touch in business. All of our team members work flexible schedules and spend at least some of their time working virtually. In 2011, we moved into our current headquarters in Providence's old jewelry district, where we are excited to be part of a growing trend of new technology businesses. We open up our office as a free co-working space every Thursday.

We have also been very active with local start up accelerator BetaSpring, with our CEO serving as a mentor. Inspired by this relationship, we have started to work with other accelerators throughout the world to offer Batchbook as a tool to help them organize and grow important relationships.

Press Releases

Batchbook Announces New Sales Guide for Small Businesses That Want to Sell Their Product Without Selling Their Soul
(January 29, 2014)

Taking Its Own Advice, CRM Software Batchbook Offers SaaS Black Friday Deal
(November 25, 2013)

Batchbook Announces Procrastinator’s Guide for Holiday Promotions to Help Small Businesses Plan Last Minute Promotions (Infographic)
(November 14, 2013)

Batchbook CEO Pamela O’Hara to Speak at WomanCon in NYC
(September 24, 2013)

WOMANCON Gains Momentum
(September 23, 2013)

Batchbook’s New Drag and Go Instant Setup Saves Small Businesses Hours of CRM Setup Time
(August 13, 2013)

Find and Keep More Customers Using Batchbook’s Integration for Intuit’s QuickBooks Online
(July 27, 2013)

Social CRM Batchbook Celebrates 50th Annual Small Business Week with Biggest Small Business Superhero Contest Yet
(June 17, 2013)

Mad Mimi Integrates with Batchbook, Social CRM
(April, 24 2013)

Batchbook Social CRM Expands the Business of Personal Connections with App for HootSuite
(February, 21 2013)

Social CRM Batchbook’s CEO and Co-Founder to Visit West Coast and Celebrate ‘Viva La Cloud!’
(February, 20 2013)

Leaders From Social CRM Batchbook To Heat Up Atlanta at Two Entrepreneurial Events
(February, 19 2013)

Social CRM Batchbook's VP of Marketing To Introduce New Integration During Xerocon, Global Conference For Online Accounting Software
(February, 17 2013)

Social CRM Batchbook's VP of Marketing To Join ITEXPO Miami Panel Discussing Customers as 'Champions of Growth'
(January 29, 2013)

Batchbook and Xero Open Lines of Communication Between Accountants and Marketers
(January 28, 2013)

Batchbook Gifts to All "A Procrastinator's Guide to Holiday Mailings"
(December 5, 2012)

Batchbook Gets Even More Social With LinkedIn Integration
(November 26, 2012)

Batchbook Opens its Doors to Five New Team Members
(November 19, 2012)

Batchbook Announces New Integration with MailChimp
(October 1, 2012)

Batchbook Teams Up With Direct Mail Manager to Send Targeted Mailings
(September 10, 2012)

Batchbook and Formstack Team Up to Manage Web Contacts
(August 16, 2012)

Batchbook Launches New Version of Its Popular Social CRM
(August 08, 2012)

Press Contact:

Batchbook PR Manager

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Recent Press

Source News
Business 2 Community The Case for Full-Spectrum Email Marketing
1/20/2014 (via Business 2 Community)
Click Z 7 Ways CRM Will Help You Prepare for Christmas 2014
1/13/2014 (via Click Z)
Eventbrite Blog Last Year’s Launches You’ll Love in 2014
1/7/2014 (via Eventbrite Blog)
Intuit Small Business Blog 4 Customer-Relationship Management Systems for Small Businesses
1/3/2014 (via Intuit Small Business Blog)
Business Know-how Three Marketing Trends That Will Matter In 2014
12/3/2013 (via Business Know-how)
Small Business Trends Dealing with Rejection, Boosting Social Engagement and More
12/14/2013 (via Small Business Trends)
Business Know-how How to Start a Technology Business and Grow Your Family at the Same Time
12/1/2013 (via Business Know-how)
hatchbuck Best of Small Business: Small Business Saturday Resources
11/22/2013 (via hatchbuck)
smallbizdaily Family-Friendly Workplace Pays Off
11/20/2013 (via smallbizdaily)
Socialetic BatchBook, el CRM de Social Media Marketing para PYMES y autónomos : Pruébalo Gratis
10/24/2013 (via Socialetic)
The Los Alamos Monitor Online Web-based services aim to make businesses more manageable
10/17/2013 (via The Los Alamos Monitor Online)
The Providence Phoenix What's the big idea?
10/16/2013 (via The Providence Phoenix)
The NICE Reboot Balancing Humanity & Technology at WomanCon 2013: Pam’s Primer For The Dance
9/30/2013 (via The NICE Reboot)
utribo Who’s My Customer Again? High tech CRM systems on a small business budget
9/25/2013 (via utribo)
PR Newswire 8 Simple Rules for Succeeding as an Entrepreneur
9/24/2013 (via PR Newswire)
Small Business Trends Customer, Tech and Social Strategies: 41 Talented Leaders Voice Their Thoughts
9/13/2013 (via Small Business Trends) Batchbook’s Drag and Drop Import: Small Improvement Powerful Results
8/19/2013 (via
Business Interviews Interview: Pamela O'Hara
7/9/2013 (via Business Interviews)
CIO 4 Affordable Small Business CRM Options
5/9/2013 (via CIO)
ZDNet Logo Services tighten links between CRM, marketing tools
5/1/2013 (via ZDNet)
Disqus Disqus Integrations: Engaging Superusers with Batchbook
4/22/2013 (via Disqus)
TMCnet Small Businesses Using Batchbook Can ID Important Relationships, Gain More Customers
4/8/2013 (via TMCnet)
New York Times Businesses of Varied Sizes Find Customer Relationship Help
4/3/2013 (via New York Times)
New York Times Do Small Businesses Understand the Customer Relationship Systems They Buy?
4/3/2013 (via New York Times)
Before It's News Tech Thursday (3/21): News from Batchbook, Acclivity, Drobo, Mozy and Xero
3/21/2013 (via Before It's News)
Intuit Small Business Blog Add Social Media to Your Customer Relationship Management Efforts
3/14/2013 (via Intuit Small Business Blog)
Practical Ecommerce 5 Social CRM Tools for Small Business
2/25/2013 (via Practical Ecommerce)
Small Business Trends Batchbook and HootSuite Integration: View Social Media Activity and Customer Contacts Together
2/23/2013 (via Small Business Trends)
HootSuite Blogger, Batchbook Among Four New Apps Added to HootSuite’s App Directory
2/21/2013 (via HootSuite) Cloud companies Batchbook, Xero join forces
2/19/2013 (via
CNBC What Obamacare Means For Business
2/13/2013 (via CNBC)
CNBC Small Firms Weigh Big 5-0 Under Obamacare
2/13/2013 (via CNBC)
TMCnet Batchbook Talks Social CRM for Small Businesses at ITEXPO Miami 2013
2/6/2013 (via TMCnet)
Xero Blog Batchbook - the social CRM
2/1/2013 (via Xero Blog)
TMCnet BatchBook to Expand Social CRM Availability, Integrations
1/30/2013 (via TMCnet)
iMedia Connection Five Steps to Social SEO -Step 2
1/23/2013 (via iMedia Connection)
Influence Agents 4 Social CRM Tools to Improve your Professional Relationships
1/16/2013 (via Influence Agents) Pamela O'Hara of Batchbook
1/10/2013 (via
MyPixMoments Last-Minute Gift Ideas
12/20/2012 (via MyPixMoments)
OneSaas Blog 5 cool things you can do when you integrate Batchbook CRM
12/12/2012 (via OneSaas Blog)
OneSaas Blog Announcing a new integration with Batchbook CRM
12/11/2012 (via OneSaas Blog)
GoLocalProv Brown Student's Backpack Lock Wins Elevator Pitch Competition
12/05/2012 (via GoLocalProv)
Formstack Blog Guest Post: 11 Ways to Share the Holidays with Customers
11/29/2012 (via Formstack Blog)
Providence Business News Five Questions With: Christelle Lachapelle
11/28/2012 (via Providence Business News)
Before It's News Looking For A Database With Brains? RegPack Is Much More Than Simple Forms.
11/26/2012 (via Before It's News) Batchbook Adds LinkedIn Integration
11/26/2012 (via
Business Insider Is Your Online Customer Database A Platform Or One Trick Pony?
11/19/2012 (via Business Insider)
Small Business Trends Pamela O'Hara of Batchbook: Using Social CRM To Be A Social Business
11/16/2012 (via Small Business Trends)
Marketing Land Affiliate Management: Things To Do In Q4 To Prepare For 2013
11/9/2012 (via Marketing Land)
help with a smile How Cloud IT Saved our Business from the Superstorm
11/8/2012 (via help with a smile)
ActiveCampaign Improved Batchbook Importing
11/7/2012 (via ActiveCampaign)
Yesware Don't Stop Talking: Let Technology Take Notes
10/25/2012 (via Yesware)
Yesware Integration with Batchbook Social CRM
10/22/2012 (via Yesware)
RightSignature Batchbook & RightSignature: CRM with eSignatures for Small Business Superiority
10/16/2012 (via RightSignature)
SocialCRM.NET BatchBlue (Batchbook): A Company with Soul
10/9/2012 (via SocialCRM.NET) MailChimp Launches New Batchbook Integration
10/5/2012 (via Batchbook: Helping Small Businesses Grow with Social CRM
8/27/2012 (via
SGE 25 tools that make life easier for tech entrepreneurs
8/16/2012 (via SGE)
Entrepreneur 6 Tech Solutions for Managing Sales Leads
7/31/2012 (via Entrepreneur)
Business Insider 7 Tips to Enhance Influencer Marketing
7/10/2012 (via Mashable)
Kidoinfo Batchbook Superhero Contest Winner: Kidoinfo
5/24/2012 (via Kidoinfo)
The Artist as Entrepreneur Batchbook - Mining Potential
5/20/2012 (via The Artist as Entrepreneur)
SEOmoz How to Become a Blogging Superstar
5/1/2012 (via SEOmoz)
Jackson Free Press CRM Isn't Just for Sales Anymore
4/18/2012 (via Jackson Free Press)
Business Insider How Social Networks Can Shake-Up CRM
4/13/2012 (via Business Insider)
engage The Maturation of Social Content: An Interview with Shashi Bellamkonda
3/30/2012 (via Engage)
Business Insider 3 Tech Myths Of Marketing: Segmentation, Testing, Analytics
3/27/2012 (via Business Insider)
CIO Five Cutting-Edge Front-Office Tools
3/20/2012 (via American Bar Association)
CIO 8 CRM Trends You Need to Watch
2/2/2012 (via CIO)
American Express Open Forum 5 Online CRM Platforms That Go Beyond Basics
1/24/2012 (via American Express Open Forum)
Business Insider 5 Reasons Signs You Need To Leave Your Current Software Provider
1/23/2012 (via Business Insider)
More Press